Frequently Asked Questions

About The Show

What is C2E2?

Come one, come all to the only comic, cosplay and pop culture convention in the heart of downtown Chicago! We’re bringing incredible celebrities, unique exhibitors, amazing comic artists and epic literary authors, along with you of course, into one place to celebrate the fandoms you love most – together! Featuring a Show Floor packed with top exhibitors, autograph sessions, panels, screening rooms, exclusives and a massive Artist Alley C2E2 truly has something for everyone. C2E2 is also home to the C2E2 Crown Championships of Cosplay – the most prestigious cosplay award show in the world and the final stop in a global competition series that asks one question – Who will become the Global Champion of Cosplay? If you’ve always dreamed of attending the biggest geek party in the Midwest, this is your weekend to get wild and cut loose with fellow Chicago nerds. The most epic memories and awesome lasting friendships are forged at Chicago’s home of pop culture….C2E2!

How long has C2E2 been rocking the Windy City?

The very first C2E2 happened in 2010. The good ole days!

How big is c2e2?

C2E2 had 80,000 attendees at our 2017 show. That’s a lot of awesome fans.

Who’s the organizer?

C2E2 is another killer event by ReedPOP. ReedPOP also runs New York Comic Con, Emerald City Comic Con, Star Wars Celebration, BookCon and PAX among many others. We’re kind of a big deal.

Hours And Location

When is C2E2?

C2E2 will take place April 6-8, 2018.

Where is C2E2?

C2E2 2018 will be held in the South Building at McCormick Place located at 2301 S. Lake Shore Drive in Chicago, IL.

What are the hours at C2E2?

Show Floor Hours

  • Friday: 10:00 AM – 7:00 PM
  • Saturday: 10:00 AM – 7:00 PM
  • Sunday: 10:00 AM – 5:00 PM

Panel & Screening Hours

  • Friday: 11:00 AM – 10:00 PM
  • Saturday: 11:00 AM – 10:00 PM
  • Sunday: 10:45 AM – 5:00 PM

How do I get to C2E2?

Whether you’re flying (by plane, broom or cape), driving or sitting on a train, a full list of directions are available on our Parking and Directions page.

Is there parking available?

There are several parking options available.

  • For the first time this year, we have teamed up with a recommended parking provider, SpotHero, a parking reservation service that connects drivers to discounted, convenient parking! Once booked, your spot is 100% guaranteed at the selected location. Most spots are only an 8-12 minute walk to McCormick Place. 
  • There is parking available at the new Marriott Marquis Chicago. The self-parking lot is $23 for 0-16 hours and $36 for 16-24 hours.  
  • McCormick Place has parking available for $36.00 per day.

View more information on parking options on our Parking and Directions page.


How much does it cost?

Tickets to C2E2 vary in price. Check out our Buy Tickets page for the complete breakdown.

Who needs a ticket?

All attendees six-years-old and up need a ticket to enter C2E2. Please note, C2E2 recommends all children under 18 attend with an adult and all children under 13 must be accompanied by an adult.

What is the Ticket Mailing Deadline?

If you are purchasing your tickets on or before the ticket mailing deadline your tickets will be mailed via USPS to the address you enter. If you order 5 or more tickets, please note that UPS shipping will be automatically added to your order to ensure delivery. Please note no international orders will be shipped. If you purchase your ticket after the ticket mailing deadline, you will have to wait in line at Will Call to pick up your tickets. For more Ticket Mailing Deadline specifics, visit our Buy Tickets page.

Where can I pick up my ticket?

Fans who bought their tickets after the ticket mailing deadline can pick up their badges at our registration area on Level 3, North Concourse (across from the Show Floor).

When can I pick up my ticket?

Will Call is going to be open during the following hours.

Exhibitor Registration
Thursday, April 5: 8:00 AM – 6:00 PM
Friday, April 6: 8:00 AM – 7:00 PM
Saturday, April 7: 8:00 AM – 7:00 PM
Sunday, April 8: 8:00 AM – 5:00 PM

Speaker & Artist Alley Registration
Thursday, April 5: 8:00 AM – 6:00 PM
Friday, April 6: 8:00 AM – 7:00 PM
Saturday, April 7: 8:00 AM – 7:00 PM
Sunday, April 8: 8:00 AM – 5:00 PM

Fan, Pro, & Press Registration
Friday, April 6: 8:00 AM – 7:00 PM
Saturday, April 7: 8:00 AM – 7:00 PM
Sunday, April 8: 8:00 AM – 5:00 PM

Is there a refund policy?

Once you buy your C2E2 ticket, it’s yours to have and to hold forever… or at least until C2E2 2018. We do not offer refunds or exchanges for tickets purchased for C2E2.
Need more information?  View our Terms & Conditions.

Do I need to bring cash?

While some vendors might accept credit cards, many do not. There are ATMs located at McCormick Place; however, to avoid an extra line at C2E2 we suggest you stop at the ATM before arriving at the show. Cash is usually the only form of payment accepted in our autographing area. If you want to buy photo ops during the show instead of ahead of time, please be prepared by bringing cash for this as well, just in case Epic Photo Ops does not take cards.

C2E2 Safety and Weapons Policy

What are the security expectations at C2E2?

The safety and security of our staff, exhibitors and attendees is our priority. We work closely with the venue, corporate security, state, local and federal law enforcement authorities to identify risks, assess them and develop security plans for our events.
Everyone attending  C2E2 should be aware or the following security measures:

  • Security will be onsite at all times to assist you during all aspects of C2E2
  • Everyone must wear their C2E2 badge at all times. This includes exhibitors, vendors, attendees, guests (speakers, talent, artists), professionals, press, staff, and crew.
  • A fully operational security team following our vetted procedures is in place during C2E2. Bag checks may occur at C2E2
  • Walkthrough or hand held scanners may be used at C2E2
  • Any CCTV in operation at C2E2 is monitored and recorded
  • Uniformed and undercover security may be in attendance at C2E2
  • Uniformed and undercover Police may be in attendance at C2E2
  • Canine Security and Detection may be used in or around C2E2

Everyone attending C2E2 is requested to:

  • Keep personal property with you at all times and do not leave any items unattended  
  • If you see something, say something.  Report anything that looks unusual, suspicious, or out of place to C2E2 staff or security immediately
  • Remain patient and courteous during security checks and follow the instructions of C2E2 staff and security at all times
  • Properly dispose of your C2E2 badge inside the venue or keep it as a souvenir – please do not sell it to scalpers or throw it away in trash cans outside the venue where it could be picked up
  • Carry a valid form of photo ID at all times

You as a fan are able to help us improve event security, fan safety and the overall happiness of everyone at or near C2E2. While everyone attending C2E2 knows about costumes and props, the citizens of Chicago may be unaware of C2E2 and mistake prop weapons for real weaponry. If you have a weapon or prop that might intimidate or scare people, please be mindful of it as you carry it throughout the city streets and on public transit. If you have a weapon that might be misconstrued as a real weapon, please keep it concealed and do not carry it out in the open as you travel through Chicago. We would hate to cause unnecessary panic, upset, or unwarranted calls to 911. We really appreciate you being mindful of this and using common sense when it comes to props and costuming!

What do I do if I find/lose something?

Please bring all found items to the Show Office, located in S501a, or the Security Office, located in S504d. The Lost and Found is located in the Security Office.

What if I get hurt?

If you're hurt, please reach out to a C2E2 staff member and we'll get you help. A wheelchair-accessible first aid station staffed by EMS and EMTs will be available in McCormick Place. In addition, two hospitals are situated within minutes of McCormick Place. City ambulances will be called to transport patients when needed.

What if I’m harassed?

Harassment of any kind, including stalking, deliberate intimidation, unwelcome physical attention, physical assault and battery, will not be tolerated at C2E2. If it's illegal outside the convention center, it's illegal inside the convention center. Harassment is grounds for removal from the convention without refund as well as potential legal action. We want C2E2 to be a safe, open and accepting environment for all fans, and if you find yourself victim of harassment at the convention please come immediately to C2E2's Show Office, located in S501a, or report the harassment via the C2E2 App.
Read our full Anti-Harassment Policy

What does C2E2 think of Bootlegs?

The buying and selling of counterfeit/knock-off/unlicensed materials is not tolerated at C2E2. The Chicago Comic & Entertainment Expo is a celebration of the best of popular culture, and bootlegs have no place in the show. Violation of this rule will result in one and only one warning. A second violation and you'll be removed from the show.

What does C2E2 think of weapons and firearms used as cosplay props?

The following items are generally forbidden at C2E2:
At the discretion of Security onsite, the following may be allowed:

  • Plastic and Metal Shields
  • Lightweight Plastic/PVC Props/Light Sabers
  • Toy guns as long as they do not look like real ones, cannot function or shoot projectiles and have

an orange tip on the barrel.  The barrel of all prop firearms must be covered with brightly-colored caps. Prop bows will be allowed providing all arrows have soft tips made of foam or cardboard.
If any of the above items are deemed unsafe by C2E2 Security, they will not be allowed inside the building. They will only be allowed as long as they are deemed safe and will not cause harm onsite.
If you're bringing, buying or selling something that could maim, damage or cause bodily harm, we're going to take issue. The following items are forbidden at C2E2:

  • Functional firearms (including air soft guns, BB guns, cap guns, paintball guns and pellet guns)
  • Realistic replica firearms (including reproduction, fake or toy guns that can be confused for functional firearms)
  • Functional projectile weapons (including blow guns, crossbows, long bows, silly string, slingshots, water balloons and water guns)
  • Sharpened metal-bladed weapons (including axes, daggers, hatches, knives, kunai, shuriken, swords, sword canes and switch blades)
  • Explosives (including firecrackers and fireworks)
  • Chemical weapons (including mace and pepper spray)
  • Blunt weapons (including brass knuckles, clubs and nunchaku)
  • Hard prop weapons (including props made of metal, fiberglass, PVC, wood and glass)
  • Instruments that cause excessive noise levels like vuvuzelas, grenade whistles and grenade horns
  • Whips
  • Aerosol mustard
  • Drones
  • Selfie sticks

Weapons and Bag Check

Management shall have sole discretion in any matter that it believes may affect public safety or be important to protect the integrity of the event.
What should I do if my child, friends, family or I get separated?
Find a C2E2 staff member or security guard and we will help you locate your missing party. We suggest that when you arrive at C2E2 you and your party pick a location to meet in case anyone does get lost.

Photo Ops & Autographing

How do I purchase Photo Ops?

Photo Ops generally go on sale a couple of months before C2E2. You will be able to find Photo Ops pricing and the full schedule on our website as soon as it is available. We will announce when it is live in our newsletter and on our social media pages. Once available, you will be able to purchase Photo Ops prior to C2E2 via a designated sales page. Photo Ops will range in cost from approximately $30-$100 or more, depending on how many guests are participating in the Photo Op. Prices, times, and guests are subject to change and do not include taxes or fees. You are welcome to have up to 4 individuals and any children under 3 per photo op ticket (not counting the celebrities). Sales during will be cash or credit card but we do encourage you to pre-purchase Photo Ops as sessions can sell out quickly at C2E2.
For more information, please check out Epic Photo Ops.

How do I purchase Autographs?

You will be able to find autographing pricing and the full schedule on our website as soon as it’s available. If Autographs are available for pre-purchase at C2E2, we’ll announce when sales are live in our newsletter and on our social media pages. Autographs may range in cost from approximately $20 – $100+ per Autograph. Our Autograph guests may provide 8x10s for autographing and will also autograph an item you present to them, such as a comic book, photograph or other media/memorabilia. Autograph guests reserve the right to limit how many items they will sign for you and what they will sign. It’s up to their discretion at the time of the signing. Autograph pre-purchases are able to be purchased with a credit card. Autographs at the Show are cash only and credit cards are not accepted.

How do I redeem my pre-purchased Autograph ticket?

You can either print out your confirmation ticket with the scannable code and bring it to the autograph line during any scheduled session, or have your ticket available on your phone. We will scan the code on the ticket at that time. Autographing is located in the back of the Show Floor.

How do I redeem my pre-purchased Photo Op ticket?

You can either print out your confirmation ticket with the scannable code or have your ticket available on your phone. Arrive for your Photo Op at the time your ticket instructs you to. Epic Photo Ops will scan the code on the ticket as you enter the photo booth. Photo Ops are located in the back of the Show Floor.


Do you offer wheelchairs for disabled attendees?

Wheelchairs, scooters, information booths, designated parking, TDD telephones and other services are available for visitors with disabilities. For wheelchair/electric scooter rental contact our service partner Scootaround, Inc. at 888-441-7575 or by visiting their website at to reserve in advance. Onsite rental may be available, depending on event schedules.

Can I bring my pet?

No. The only animals permitted in the Convention Center are service animals. We love animals as much as you, but you are going to have to leave your pets at home.

Important locations

Is there a quiet place I can go to get away from the crowd?

Yes! C2E2 has a Quiet Room is located in N427a for those who need a break from the Show Floor, due to personal preservation, social anxiety or health issues. Strict volume levels will be enforced, as this is for resting, not socializing.

Is there a lactation room?

Yes! You can head to First Aid, located in the South Building Level 2.5 of the Grand Concourse nearby the FedEx Officefor all of your breastfeeding and pumping needs. 

Is there first aid?

McCormick Place provides wheelchair-accessible first aid stations in each building. Specific stations are opened based on the event location. These stations are fully equipped and include automated external defibrillators for reviving heart attack victims.
For C2E2 First Aid is located in the South Building Level 2.5 of the Grand Concourse nearby the FedEx Office
All medical care is provided under the guidance of the McCormick Place Medical Director who is Board Certified in emergency medicine. Stations are staffed by Emergency Medical Service (EMS) providers, most of whom serve as full-time paramedics for the Chicago or suburban fire departments.

In addition, two hospitals are situated within minutes of McCormick Place. City ambulances will be called to transport patients when needed.
AED’s - Ninety-two (92) Automated External Defibrillators (AEDs) have been strategically placed throughout the McCormick Place complex. The AEDs are mounted in highly-visible cabinets placed throughout McCormick Place and in each security vehicle. When needed anyone who has taken a CPR/AED course can utilize them, as can our own certified personnel. More than 150 security and fire-safety officers and managers have been certified in CPR and are trained to use AEDs.
AED Locations (List)  AED Locations (Map)

What is Artist Alley?

Artist Alley is the place to rub elbows with the greatest pencilers, inkers and writers from every corner of comics. Artist Alley is located on the show floor.

Other useful information

Why don’t you clear the rooms after a panel or screening?

Due to fire code, and the short breaks between programming, C2E2 does not clear rooms between sessions. You are allowed to stay in the same room for multiple sessions. Because C2E2 does not clear rooms, we suggest you plan accordingly and arrive early to the panels you’d like to see.

A room was full when I got there, so now I can’t see a panel. What do I do?

Due to supply and demand and the limited number of seats available, unfortunately not everyone will get to see all the panels. That’s why C2E2 is also live-streaming panels so you can still take part in the fun! Check back before the show for exact room locations that will be hosting live streaming.

What is My Show?

My Show is a free tool you can use to easily find exhibitors, artists, panels, screenings and more and then add them to your personal show agenda. Check back later this year for more information on My Show.

Can I take pictures/video at the show?

For the most part, you're welcome to take still pictures and video at C2E2; however, please note that all photography and recording is prohibited during screenings and concerts. Also, please understand that guests may or may not pose for photographs with fans. Guests have a right to their privacy, and if they ask not to have their picture taken, please respect their wishes.

Will I be on camera?

C2E2 will attract local, national and international press. In purchasing this badge and in consideration for being admitted to the event, the holder consents to being recorded (by audio, visual and/or other means) for exhibition and exploitation by any means in all media now known or hereafter devised worldwide in perpetuity. Holder also hereby: (1) releases Reed Exhibitions from any liability for loss or damage to persons or property, infringement of any right or any other claim or course of action of any kind; (2) authorizes and permits Reed Exhibitions and its designees which include but are not limited to all sponsors, exhibitors and contractors to use and authorize the use of his/her name, voice, likeness and all reproductions thereof by any means and in all media now and hereafter know for all purposes worldwide in perpetuity; and (3) agrees to comply with all rules and regulations of the event. Holder agrees not to make any recordings of any kind at designated activities without the express written permission of Reed Exhibitions. We reserve the right to deny entry or remove from the event facilities any person who in our sole and absolute discretion is behaving or threatening to behave in a manner which we reasonably consider to be disruptive of the event.

Is there WiFi at C2E2?

There will be three (3) options that “pop up” on your device’s screen when you attempt to connect to the Wi-Fi network.
There is complimentary WiFi (256kbps) available in all of the public areas (on the grand concourse and Panel Rooms). This service is for checking e-mail or visiting basic websites with minimal graphic content. There is not WiFi available on the Show Floor.
You can also purchase Concierge Wireless Service which gives a connection speed of up to 1.0mbps in all areas where free WiFi access is available. This service will allow more graphic intensive websites, ability to download, use of mobile apps or basic video download. There is a choice of $9.95/day or $35.95/day up to 5 days.
The VIP Wireless Service gives a connection speed of up to 1.5mbps and is available throughout McCormick Place, including on the Show Floor throughout the course of C2E2. The VIP Class is $300 for the first user and you can get discounts with multiple users. For more information on McCormick Place's WiFi, visit the Wireless Services section of their website.

Is there a Coat Check?

Yup! McCormick Place operates a Coat Check open to all exhibitors and fans. It's located on Level 1 near the main entrance of the South Building. The cost is $3.00 per coat, $4.00 per piece of luggage or backpack and $1 for an umbrella. There is a separate Coat Check for VIPs in the VIP Lounge.

Am I allowed to bring a stroller?

If you plan to bring a stroller, that’s fine as long as it is not an oversized stroller. An oversized stroller is one that is a double wide or stackable one intended for 2 children.

And Now a Word From Our Legal Team...

Tickets and/or badges (“Badges”) for the event (“Event”) are non-refundable and non-transferable and cannot be reproduced, resold or upgraded. The unauthorized resale or attempted resale of the Badge is prohibited and will constitute a forfeiture of the Badge without compensation. Each Badge must be used by the same person (the “Attendee”) for each day of the Event. The Event’s operating hours, schedules, guests and speakers are subject to change or cancellation without notice. Each Badge is a revocable license to attend the Event. All panels, autographing, photo ops, special events, show features and performances are subject to availability and access is not guaranteed and/or may require an additional fee. ReedPOP is not responsible for lost or stolen Badges. There are hazards and risks of physical injury or illness to Attendees of the Event and that not all such hazards or risks can be fully eliminated. By accepting this Badge (at time of purchase) and attending the Event, the Attendee freely and voluntarily agrees to assume the full risk of bodily injury or property damage, regardless of severity, or death that Attendee may sustain as a result of attending the Event, whether or not caused by the negligence or gross negligence of ReedPOP.

Sponsors & Friends of the Show

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