Frequently Asked Questions
About The Show
C2E2 stands for the Chicago Comic and Entertainment Expo. It’s the largest pop culture convention in the Midwest. C2E2 espouses that all nerds need a place to call home. Whether you’re a fan of comic books, cosplay, video games, anime, TV shows, movies, books, wrestling, comedy, or anything else – C2E2 is your home for good and geeky times.
Hours And Location
C2E2 will take place December 10-12, 2021 in the South Building at McCormick Place in downtown Chicago.
The Chicago Comic & Entertainment Expo 2021 will be held in the South Building at McCormick Place located at 2301 S. Lake Shore Drive in Chicago, Illinois.
- Show Floor: 10:00 AM – 7:00 PM
- Panels: 11:00 AM – 11:00 PM
- Autographing: 10:00 AM – 7:00 PM
- C2E2 After Dark: 7:00 PM - 11:00PM
- Show Floor: 10:00 AM – 7:00 PM
- Panels: 11:00 AM – 11:00 PM
- Autographing: 10:00 AM – 7:00 PM
- C2E2 After Dark: 7:00 PM - 11:00PM
- Show Floor: 10:00 AM – 5:00 PM
- Panels: 10:45 AM – 5:00 PM
- Autographing: 10:00 AM – 5:00 PM
Will Call hours will be updated closer to the show.
There are several parking options available.
- We have teamed up with a recommended parking provider.
- There is parking available at the new Marriott Marquis Chicago. Prices coming soon.
- McCormick Place has parking available. Prices coming soon.
We want to make your C2E2 experience as awesome as possible, so we're offering complimentary shuttle service for all 3 days of C2E2!
We’re negotiating travel discounts and securing a limited number of reduced-rate hotel rooms to make your trip to Chicago affordable. More information coming soon.
All attendees six-years-old and up need a badge to enter C2E2. Kids 6-12 or their parents must purchase a C2E2 Kids badge to attend C2E2. Kids badges are only valid for children ages 6-12. For those 13 and over, purchase of an adult badge is required. Please be prepared to show proof of age onsite. Please note: all minors under the age of 16 must be accompanied by a parent and/or guardian.
The badge mailing deadline is our cutoff for when you can order badges to have them delivered to your home. Save time, skip the line! By skipping the line, you get to enjoy more C2E2 time. Order your badges before 11:59 CT on Sunday, October 24 to have your precious cargo delivered right to your door.
Once you buy your C2E2 Badge, it's yours to have and to hold forever… or at least until C2E2 2021. We do not offer refunds or exchanges for badges purchased for C2E2.
Don't worry, we got you. In the event that C2E2 is postponed, your badges will automatically transfer to the new dates. If C2E2 2021 is canceled, you'll automatically receive a full refund, no further action required. However, if C2E2 2021 occurs as planned in December (which we fully anticipate happening), our traditional no refund policy stands and badges are non-refundable.
Any use of the C2E2 logo on printed or digital materials MUST be approved by the C2E2 Team prior to being printed or promoted. Please email us a sample of how you plan to use the logo and we will provide feedback quickly.
While some vendors might accept credit cards, many do not. There are ATMs located at McCormick Place; however, to avoid an extra line at C2E2 we suggest you stop at the ATM before arriving at the show. Cash is usually the only form of payment accepted in our autographing area. If you want to buy photo ops during the show instead of ahead of time, please be prepared by bringing cash for this as well, just in case Epic Photo Ops does not take cards.
The buying and selling of counterfeit/knock-off/unlicensed materials is not tolerated at C2E2. The Chicago Comic & Entertainment Expo is a celebration of the best of popular culture, and bootlegs have no place in the show. Violation of this rule will result in one and only one warning. A second violation and you'll be removed from the show.
Lost and Found
Please bring all found items to Lost & Found in the North Hall. If you're looking for something that you lost, please check the Security Office.
Safety and Security
The safety and security of our staff, exhibitors and attendees is our priority. We work closely with the venue, corporate security, state, local and federal law enforcement authorities to identify risks, assess them and develop security plans for our events. We have appropriate policies in place that cover safety, harassment, weapons, props, lost children, and everything in between.
Harassment of any kind, including stalking, deliberate intimidation, unwelcome physical attention, physical assault and battery, will not be tolerated at C2E2. If it's illegal outside the convention center, it's illegal inside the convention center. Harassment is grounds for removal from the convention without refund as well as potential legal action. We want C2E2 to be a safe, open and accepting environment for all fans, and if you find yourself victim of harassment at the convention to the Security Office, or report the harassment via the C2E2 App and someone will assist you as soon as possible.
Wheelchairs, scooters, information booths, designated parking, TDD telephones and other services are available for visitors with disabilities. For wheelchair/electric scooter rental contact our service partner Scootaround, Inc. at 888-441-7575 or by visiting their website at www.scootaround.com/rentals/m/mccormickplace to reserve in advance. Onsite rental may be available, depending on event schedules.
No. The only animals permitted in the Convention Center are service animals. We love animals as much as you, but you are going to have to leave your pets at home. Please feel free to send any cute pics of your animals to the C2E2 Facebook page. It's highly encouraged!
The entire C2E2 Team is committed to making sure that all of our fans have an amazing experience. Please take inventory of your needs as they pertain to attending the show. Depending on what you need, our Medical Assistance Program may be for you. ReedPop Shows provide medical assistance wristbands to individuals who may have mobility, physical, vision, hearing, cognitive, psychological, invisible or other types of disabilities.
You can pick up your ADA Stickers at the ADA Desk at Registration or at any of the Info Booths around the show.
If you have any questions or require additional accommodations, please reach out to us at Inquiry@C2E2.com.
Remember, companions for those that require ADA Assistance need to purchase a badge.
Yes! C2E2 has a Quiet Room for those who need a break from the Show Floor, due to personal preservation, social anxiety or health issues. Strict volume levels will be enforced, as this is for resting, not socializing.
Yes! The family room is a dedicated area, with some tables and chairs, where parents and their small children can hang out. Location will be announced closer to the show.
Yes! The All-Gender Restrooms are located by McDonalds on the N200 level.
Yes! Cosplay Central has Cosplay Changing Rooms.
The Show Office is located in Room N426b.
Yes! There are also Mamava Lactation Suites available on Level 2.5 across from Starbucks. Please download the Mamava Mobile App to unlock the suites. Our First Aid Offices are available as well. They are located on Level 2.5 of the Grand Concourse.
McCormick Place provides wheelchair-accessible first aid stations in each building. Specific stations are opened based on the event location. These stations are fully equipped and include automated external defibrillators for reviving heart attack victims.
First Aid is located in the South Building Level 2.5 of the Grand Concourse nearby the FedEx Office.
All medical care is provided under the guidance of the McCormick Place Medical Director who is Board Certified in emergency medicine. Stations are staffed by Emergency Medical Service (EMS) providers, most of whom serve as full-time paramedics for the Chicago or suburban fire departments.
In addition, two hospitals are situated within minutes of McCormick Place. City ambulances will be called to transport patients when needed.
Other Useful Information
Due to fire code, and the short breaks between programming, C2E2 does not clear rooms between sessions. You are allowed to stay in the same room for multiple sessions. Because C2E2 does not clear rooms, we suggest you plan accordingly and arrive early to the panels you'd like to see.
Due to supply and demand and the limited number of seats available, unfortunately not everyone will get to see all the panels. That's why C2E2 has overfill rooms that will be live-streaming some of our bigger panels so you can still take part in the fun! Check back before the show for exact room locations that will be hosting live streaming. You can also check out our C2E2 Fan Memberships which comes with a digital ticket to all of our shows. It gives you VOD access for up to 30 days so you can watch any panels you may have missed after the show!
For the most part, you're welcome to take still pictures and video at C2E2; however, please note that all photography and recording is prohibited during screenings and concerts. Also, please understand that guests may or may not pose for photographs with fans. Guests have a right to their privacy, and if they ask not to have their picture taken, please respect their wishes.
C2E2 will attract local, national and international press. In purchasing this badge and in consideration for being admitted to the event, the holder consents to being recorded (by audio, visual and/or other means) for exhibition and exploitation by any means in all media now known or hereafter devised worldwide in perpetuity. Holder also hereby: (1) releases Reed Exhibitions from any liability for loss or damage to persons or property, infringement of any right or any other claim or course of action of any kind; (2) authorizes and permits Reed Exhibitions and its designees which include but are not limited to all sponsors, exhibitors and contractors to use and authorize the use of his/her name, voice, likeness and all reproductions thereof by any means and in all media now and hereafter know for all purposes worldwide in perpetuity; and (3) agrees to comply with all rules and regulations of the event. Holder agrees not to make any recordings of any kind at designated activities without the express written permission of Reed Exhibitions. We reserve the right to deny entry or remove from the event facilities any person who in our sole and absolute discretion is behaving or threatening to behave in a manner which we reasonably consider to be disruptive of the event.
Yup! McCormick Place operates a Coat Check open to all exhibitors and fans. It's located on Level 1 near the main entrance of the South Building. The cost is $3.00 per coat, $4.00 per piece of luggage or backpack and $1 for an umbrella. There is a separate Coat Check for Premium Package Holders in their Premium Lounges.
If you plan to bring a stroller, that's fine as long as it is not an oversized stroller. An oversized stroller is one that is a double wide one intended for 2 children.
There are a few reasons this could be happening. Here are a few troubleshooting tips for you!
Always check your spam folder. Always. And triple check your privacy settings! Whether your email service provider automatically filtered ReedPop emails out or you wanted to take a break, make sure you're set up to receive our incoming newsletters again.
Have you unsubscribed from ReedPop newsletters in the past 2 years? If yes, we promise not to hold it against you. Just subscribe again! When our team adds new subscribers to our database, your email will be added. If not, you can reach out to our customer service team to get you back on track.
Please note: not all email service providers are created equally. If you are having trouble receiving our emails you may need to update your email or the service provider you use.
Tickets and/or badges ("Badges") for the event ("Event") are non-refundable and non-transferable and cannot be reproduced, resold or upgraded. The unauthorized resale or attempted resale of the Badge is prohibited and will constitute a forfeiture of the Badge without compensation. Each Badge must be used by the same person (the "Attendee") for each day of the Event. The Event's operating hours, schedules, guests and speakers are subject to change or cancellation without notice. Each Badge is a revocable license to attend the Event. All panels, autographing, photo ops, special events, show features and performances are subject to availability and access is not guaranteed and/or may require an additional fee. ReedPOP is not responsible for lost or stolen Badges. There are hazards and risks of physical injury or illness to Attendees of the Event and that not all such hazards or risks can be fully eliminated. By accepting this Badge (at time of purchase) and attending the Event, the Attendee freely and voluntarily agrees to assume the full risk of bodily injury or property damage, regardless of severity, or death that Attendee may sustain as a result of attending the Event, whether or not caused by the negligence or gross negligence of ReedPOP.